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Advanced Writer Options

Our technology is solely designed to do one thing well: conveniently match you with the best writer possible. Ultius offers three options and a million reasons to choose us.

Compare options     
 

Best available

By default, our writer matching technology uses your order details and past work to intelligently select specific writers who are going to be the best fit. Here’s how it works:

  • You Order
Best Available Writer Option | Order Details

The process starts right after you place your order. We assess your unique order details and take into account past orders you have placed. This gives us a snapshot of what the core writer requirements are.

New Order + Past Orders + Account History = Requirements

From here, we start the process of filtering our writer pool for you.

 
  • We Filter
Best Available Writer Option | Writer Filter

Next, we filter through our entire database of writers and look for qualified candidates. We use various internal data points and signals based on the writer's history in order to answer two questions:

  • Is the writer qualified to complete the order?
  • Is the writer available and likely to accept the order?

If these two conditions are met, we put the writer on the shortlist and move on to the next step.

 
  • Writer Selects
Best Available Writer Option | Writer Selects

Once our filters have selected the available writers for your shortlist, we allow them to view the order details, attachments and ask the editors for any clarification.

If a writer feels like the order is a good match for their background and skill sets, they can begin working on it.

This process can take upwards of twelve hours, depending on your deadline1.

 
  • Editor Aduits
Best Available Writer Option | Editor Audits

Computers aren't perfect, and neither is our writer matching process. That's why we have a staff of editors that audits writer drafts and your communications.

If we see any problems or issues that the writer can't resolve, we may flag the order as distressed and conduct a thorough review.

If we conclude that the writer isn't the best fit for your order, we'll reassign it.

 
 

Graduate writer

By upgrading to a graduate writer, you’re not only getting a seasoned professional - you’re getting the best that we have to offer.

 

Hand Picked Expert

Our writing manager personally selects graduate writers based on performance, skill level and other quality factors.

  Proven Track Record

Each graduate writer has completed hundreds of orders and generally has a lower rate of client revision requests.2

  Master/PhD Graduate

We guarantee that graduate writers have earned post-graduate degrees in various subjects and disciplines.

  Top 10% Performer

Only the top 10% of our entire pool of writers make it into the graduate tier - ensuring you get the best we have.3

 
 
 
 

Requested writer

The advanced requested writer feature allows you to quickly and conveniently build a list of your favorite (and most trusted) writers so that you can work with them on the fly.4

 

Build your list

We compile your favorite and past writers into a personalized list so that you can request them with one click.

 

Save favorites, or block them entirely

After each order, you can save your writer to your favorites list, or block them so they can't see your future orders - including revision requests.

 
 

Instant recognition

Bold colors and memorable shorthand names for writers ensure that you'll distinctly remember who you want.

Mobile Device Screenshots - Loading Screen PlaceholderLoading Bar
 

Never leave the order form

Easily view all of your past writers (including favorites) right from the order form. No writer ID required.

 
 

Browse your past orders without switching tabs

View orders your past writers have completed for you in one click - without ever leaving the order form.

 
 

Stay informed

Get notified via email as soon as your requested writer accepts the order.

 

Powered by Availability IntelligenceSM

Our proprietary writer availability technology uses a number of internal and writer specific signals to make sure they’re actually available. This ensures that when you request a writer, there is a very high probability that they will accept it.

 

90%

Writer Acceptance Rate5

Our availability technology doesn’t just sound fancy - it actually works.

 
 
 

 

Compare writer options

Need help deciding which option is best for you? The table below compares the major features and benefits of each writer option. If you need additional help deciding, please contact our 24/7 support team - we are happy to help.

 
 
 
 
 
 
 
 

Best available

Get automatically matched with the best writer based on your order requirements.

Main features

  • American writer Guaranteed native English speakers
  • Topic specialist Your writer will be an expert in your subject
  • Reassignment option If you are unhappy with the writer's performance, we'll assign you a new one - no questions asked (learn more)
 

Graduate writer

Upgrade to a top performer and work with the best writers in our entire pool.

Main features

  • Hand picked expert Graduate writers are vetted and selected by the writing manager
  • Top 10% performer Graduate writers represent the best in our entire talent pool3
  • Master/PhD graduate The writer will have a professional degree
  • Proven track record Graduate writers have very low client revision request rates
  • Add-on pricing The cost for this writer upgrade is +20% of the base price
 

Requested writer

Choose your own expert writer based on the compiled favorites list you created.

Main features

  • Writer inbox priority Your requested writer will prominently see your order listed first, leading to a higher acceptance rate
  • Availability IntelligenceSM Our proprietary technology makes sure that your requested writer will be available (what's this?)
  • Add-on pricing The cost for this writer upgrade is +15% of the base price
 
 

Add-on pricing

 

Writer upgrades

Included
+20%
+15%
 
 

American writer

 

Native English speaker

 
 
 
 
 

Topic specialist

 

Expert in your subject

 
 
 
 
 

Reassignment option

 
What's this?
 
 
 
 
 

Hand picked expert

 

Selected by writing managers

 
 
Varies
 
 

Top 10% performer

 

The best in our writer pool3

 
 
Varies
 
 

Master/PhD graduate

 

Has a professional degree3

 
 
Varies
 
 

Proven track record

 

Very low client revision rate

 
 
Varies
 
 

Writer inbox priority

 

High acceptance rate

 
 
 
 
 

Availability Intelligence SM

 
What's this?
 
 
 
 
 
 
 
 

Feature pricing

You are in control with your writer selection options. Let our platform connect you with the best available writer without additional charges. Upgrade to a graduate or requested writer when you need a preferred performer.

 
Best Available
 
 
FREE
 
DEFAULT OPTION
 
 
 
Popular Graduate Writer
 
 
+20%
 
Above Base Price
 
 
 
Requested Writer
 
 
+15%
 
Above Base Price
 
 
 
 
 
 

Frequently asked questions

You have questions, we have answers. Read below to get answers for the most common writer selection questions that customers have. If your question is not listed and is not in our FAQ, contact our 24/7 support team and we'll address it.

 

Requested writer

What if I request a writer and they are unavailable?

If you request a writer and they are unavailable we will automatically upgrade your writer selection to a graduate writer, give you a 10% discount code for future orders and give you the option to cancel your order - no questions asked.

Writer availability policy

I am on the order form and don't see "Requested" as a Writer Type option.

You have to log into your account before being able to request a writer from the order form. Follow the link below to log in and then refresh the order form and you will see the new Writer Type option.

Log into my account

I accidentally placed an order but forgot to request a writer. What do I do?

If you forgot to request a writer, then contact our support team and we will get your funds refunded so that you can place a new order with the correct request.6

Contact refunds department

General questions

Can I call my writer and speak to them over the phone?

Because of our commitment to security and customer privacy, you will be unable to call your writer via voice. However, you can freely communicate with them using our messaging system and they will receive a notification letting them know you had a question or concern.

Full privacy policy

What happens if I am unhappy with my final order?

If you are unhappy with your final product, we offer free revisions (with a three day turnaround time). Some restrictions and costs may apply; please read the full revision policy before placing an order.7

Read revision policy

If I order custom sample writing, is my work going to be original?

All orders completed by our writers are guaranteed to be original and custom written just for you. Our editors use various online tools to make sure that it is original. For example, we use a tool called Copyscape and screen all outgoing orders before client submission - ensuring it isn't copied or stolen.8

Learn more about Copyscape
 
 
 
 
 

Availability Intelligence

 

Our Availability Intelligence technology ensures that if you request a specific writer, there is a 90% chance they will be available and accept it.

When you use our advanced requested writer feature for your custom writing order, we work extremely hard to ensure that your writer is going to be available. We use various signals and internal data points to predict whether the writer will accept the order in the first place.

For example, our writers have profile settings like vacation mode where they can mark themselves as away. We also consider the writer's current workload so they have time to complete your writing order.

These are just a few of the many signals we use when deciding whether to show a writer as available - and we're improving our technology every day to make it even more reliable. As of October (2016), the requested writer acceptance rate is 90%, meaning that there is a 9/10 chance they will be available.

Please make sure to read our writer availability policy before requesting a writer from the order form.

Reassignment option

 

While our writer matching technology works extremely well, it's not perfect. We want to ensure that your custom writing order is completed by the best possible writer, so that's why we provide a courtesy reassignment option.

If you're not entirely satisfied with your writer throughout the order process, let our support team know and an editor will find you a new one, no questions asked. We have a dedicated writer liaison on our staff who will manually find the best expert for you. This add-on service is provided free of charge as a good faith commitment to ensuring you get the most bang for your buck.

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