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International support numbers

+1 (800) 405-2972Toll-free +1 (702) 979-7365Local/SMS
+1 (800) 597-3941Toll-free
+1 (800) 764-195Toll-free
+0 (808) 134-9867Toll-free

Custom Writing Services

Submit a few simple requirements and get connected with a professional American writer in as fast as ten minutes. Your writer will produce a draft and an editor will review it before it is sent to you.

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Price Calculator

Find out how much your order will cost.

Writer level

Proceed to order

Still have some questions? Contact us


Service overview


Order guarantees

We know what's important to you when you are looking for a custom writing service, and that's why we provide three core guarantees with every order you place.


Timely delivery

Your writing order will be delivered on time according to the deadline you provide us.


Instructions followed

The writer will follow your precise instructions and an editor will ensure they are followed.


Great writing

We will use standard writing best practices for your selected level and document type.


Features and inclusions

Along with the core writing order guarantees, we also offer various features and inclusions to ensure that you get exactly what you need from the writer.

  • 100% original custom writing Your order will be written just for you based on your instructions. We use various tools and anti-plagiarism scanners to ensure that it's entirely original. How we combat plagiarism
  • Confidential, private, and secure Your order details, personal information, and transaction is private and protected by industry leading security tools and best practices. See our security partners
  • 24/7 world-class customer support Whether it's an SMS at 3:00 AM or a Facebook message on any holiday, our American support team will be available 24/7 to answer your questions. Our commitment to support
  • American company, American writers We are proudly an American company that does not outsource to non-English speaking countries. That applies to our support team as well as our writers. Where we're located

Free inclusions

With all custom writing orders

  • 275 words per page
  • Free revisions1
  • Title page
  • References/works cited page
  • Editorial review
  • Money back guarantee2
  • 1-on-1 chat with your writer
  • Mobile friendly ordering
  • Writer matching technology
  • Repeat customer discounts
  • Match with a top writer
  • Satisfaction guarantee

Flexible writer options


Matching you with an expert

By default, our writer matching technology will take into account many factors before we match you with the perfect writer. You can also upgrade to a top performer or request a specific writer from your favorites list.

Learn more

Best available

Get automatically matched with the best writer based on your order requirements.

Main features

  • American writer Guaranteed native English speakers
  • Topic specialist Your writer will be an expert in your subject
  • Reassignment option If you are unhappy with the writer's performance, we'll assign you a new one - no questions asked ( )

Graduate writer

Upgrade to a top performer and work with the best writers in our entire pool.

Main features

  • Hand picked expert Graduate writers are vetted and selected by the writing manager
  • Top 10% performer Graduate writers represent the best in our entire talent pool3
  • Master/PhD graduate The writer will have a professional degree
  • Proven track record Graduate writers have very low client revision request rates
  • Add-on pricing The cost for this writer upgrade is +20% of the base price

Requested writer

Choose your own expert writer based on the compiled favorites list you created.

Main features

  • Writer inbox priority Your requested writer will prominently see your order listed first, leading to a higher acceptance rate
  • Availability IntelligenceSM Our proprietary technology makes sure that your requested writer will be available ( )
  • Add-on pricing The cost for this writer upgrade is +15% of the base price

Add-on pricing


Writer upgrades


American writer


Native English speaker


Topic specialist


Expert in your subject


Reassignment option


Hand picked expert


Selected by writing managers


Top 10% performer


The best in our writer pool3


Master/PhD graduate


Has a professional degree4


Proven track record


Very low client revision rate


Writer inbox priority


High acceptance rate


Availability Intelligence SM


A selective writer hiring process

Wondering, "If I use Ultius, who’s going to write my essay?" When you use the Ultius platform to connect with a professional for custom writing services, you are tapping into an exclusive network of elite writers that were carefully sourced, vetted, and trained. This is only possible because of our rigorous hiring process - a process that took us years to refine.

Writer hiring funnel
Source candidatesResume reviewPhone interviewSample workOrientation courseOnboarding

Each year, we receive thousands of applications for writing jobs, but only select the most qualified candidates to become Ultius writers. In fact, only 6% of all applicants make it through our rigorous hiring process5. Our in-house hiring team screens applicants throughout the year to find qualified writing experts that can meet our intense writing quality standards.

We take pride in ensuring that each and every candidate is a native English speaker, has the necessary educational attainment, passes the phone/sample screening, and completes an Ultius writer orientation course. We also work with our writers proactively and have dedicated staff members to support them as they get used to working on our platform.

This rigorous process ensures that when you work with our experts for writing services, you are getting the best writers available.

With our requested writer features, you're in control

Customers love working with the same writer time and time again. That is why we have exclusive features designed to help you create a favorites list, block unwanted writers, and request them with ease. We call this feature bundle requested writer and it's a favorite among our customers.


    Build your favorites list

    Easily save writers to a favorites list for easy access in the future. We even show you your favorites list right on the order form, making it more convenient than ever.


    Block if you're unhappy

    If you have a bad experience with a given writer, you can easily block them. When you do, they won't be allowed to view or claim your future orders - including revision requests.


    1-Click request

    Re-ordering with your favorite writer is easier than ever with our 1-click request feature. Just click one button from your dashboard and the order form will automatically have your requested writer selected.


    Ensuring your writer is available

    Our Availability Intelligence  technology ensures that if you request a specific writer, there is a 90% chance that they will be available to complete your custom writing order.

Our technology is specifically designed so that you can work with your writers without hassle, confusion or unwelcome surprises. Plus, we're always adding new features based on customer feedback.


Customer reviews


Customers rave about our custom writing services

We're committed to getting feedback and encourage customers to leave reviews on external review sites. We score highly across the board and our verified reviews policy ensures that they are genuine.

Read more reviews
  • Review vendor6
  • Vendor since
  • Count
  • Average Rating
  • Cumulative Rating
  • 672
  • 4.4
  • Last updated on 20 February 2018

  • A C. review thumbnail
    A C.on11/10/2016via SiteJabber ?

    "ultius has some great writers. it can be a little hit or miss, but with some effort you can figure out how to request the best writers, i have had a lot of luck with #7837, she indicated that she has a PhD and I believe it, her papers have always been insightful and actually do a great job of teaching me, its like hiring a tutor!"

  • T Asadi. review thumbnail
    T Asadion1/9/2017via Google ?

    "Amazing customer service. Always on time. Highly recommended."

  • Dalal A. review thumbnail
    Dalal A.on8/3/2016via Google ?

    "Overall fast, efficient and their customer service is very helpful and patient"

  • Victoria N. review thumbnail
    Victoria N.on12/30/2016via facebook ?

    "I used Ultius for the first time. I was nervous about using a service that is online like this, but the customer service was great, they immediately answered any questions, and provided me with quality work. I would used them again, and also recommend them to my friends."

  • Generic image thumbnail
    Joseph M.on7/19/2016via Better Business Bureau® ?

    "Ultius services have been excellent and the customer service is exceptional as well. The writer's have done a great job on most of the assignments I've requested and the one time i did have a issue with a assignment customer service was able to get it resolved."

  • Jonathan C. review thumbnail
    Jonathan C.on7/25/2016via facebook ?

    "Excellence in the time of need - I found this website a year ago, when I needed a revision for my work. They did an amazing job, took my paper from mediocre to one of the best. So I kept using their service, its original, so no need to worry about plagiarism at all. Wish I would have known about them from long ago, my papers probably would have been way better."

  • Sarah W. review thumbnail
    Sarah W.on9/20/2016via SiteJabber ?

    "Great service! Will use again. I have used this service on many occasions to help me edit and enhance my writing, and have always had great service. Orders are on time, on topic, and have accomplished what I needed. I even get quick responses from customer services when I have questions. Very professional and I will definitely be using them again in the near future."

  • Niko S. review thumbnail
    Niko S.on7/31/2016via SiteJabber ?

    "Ultius is a very professional company. They are always available for service 24/7. The good thing about them is that they are also always upgrading and updating their systems. You will not be disappointed if you use them. They have qualified writers that will ensure they do things right the first time."

  • Danica P. review thumbnail
    Danica P.on7/29/2016via Google ?

    "Highly recommended for busy students. The customer service is really helpful and very reliable."

  • Generic image thumbnail
    Jennifer C.on8/29/2016via Better Business Bureau® ?

    "I have been very happy with all of the documents I have received from this company. The writers are wonderful and very accommodating. The customer service is great because there is always someone there to answer questions or help me with something."

  • Danica P. review thumbnail
    Danica P.on7/29/2016via Google ?

    "Highly recommended for busy students. The customer service is really helpful and very reliable."


Consumer trust starts with verified reviews

Online shoppers make smarter purchasing decisions after reading reviews. Unfortunately, this leads many companies to post fake reviews. That's why our verified review policy ensures that for every review we show you, there's a link to view where it came from.

Always an owner reply - with a resolution

Mistakes happen, and so do poor reviews. It's up to the business to address the feedback, respond to it appropriately, and offer a resolution. We are proud to say that we respond to each and every one of our online reviews. We also have a proven track record of resolving issues.

  • A link to the original source with every review

    Our commitment to building customer trust means that we show you the name, date, review vendor, and direct link for each review. Just look for the colored vendor label with each review.

    Example review with a verification link
    Review verified on an external website

    With the ability to verify our reviews, you can make a smarter purchasing decision. Plus, it helps manage expectations and keep us honest.

    Next slide
  • Reliable resolution process

    Whether the review is good, bad, or ugly, we address it. Many initially poor reviews get amended by the customer because we fixed the problem.

    If you are unhappy with our custom writing services and leave a poor review, here's what you can expect:

    • Timely response from our service manager
    • Personal contact via email or phone
    • A speedy resolution (if possible)

    Our promise to you is that if our writers make a mistake, we'll work hard to get it right for you.

    Timely business replies and resolutions for all reviews
    Previous slide



Writing services by category


Browse over 150 unique custom writing services

No matter the subject, difficulty, academic level or document type, our writers have the skills to complete it. We also have a robust quality assurance process that ensures your instructions are followed.

Essay services


Essays are generally short (3-5 pages) writing assignments focused on addressing a given topic or goal. They vary based on the specific essay type and our writers have experience with just about all of them.

View all essay services

Research paper services


Research papers are longer documents (7-10 pages) that require gathering reliable external sources in order to form an argument. Our writers deeply understand the importance of sourcing and can help you with everything from an outline to the entire document.

View all research paper services

Thesis services

Choose chapter:


A thesis is a long master's level degree paper that requires extensive research into a given topic. They are also broken up into chapters and generally require an oral defense - something that our writers can help you outline as well.

View all thesis services

Dissertation services

Choose chapter:


Dissertations are longer upper-level (doctoral) documents that thoroughly examine a given topic or argument. They require extensive research and are usually broken up into relevant chapters. Our writers can help you every step of the way.

View all dissertation services

Services by subject type

Popular types:


Our subject related services focus on one specific discipline and generally require a specialist for upper-level sample orders. Writers on our essay writing service platform can cover everything from astronomy to zoology - and anything in between.

View all subject specific services

Services by citation style


Different disciplines generally require a unique citation style, or formatting requirements. All of our writers are well-versed in the latest style guides and know how to properly format any source.

View all style specific services

Miscellaneous services


Many document types exist that cannot be easily categorized, and our writers can produce most of them. If your required document type is not listed in the extended service directory, contact our support team and we will let you know if our writers are capable of producing it.

View more services

Quality assurance cycle

See the steps we take to ensure that your writing order is done well (the first time around)


    New custom writing order


    The process starts when you place your order and tell us what you need.


    Order pre-screening

    Support team

    Our support team screens select orders to make sure instructions are clear.


    Draft submission


    The writer submits a draft of the order, making sure to follow instructions.


    Instructions review


    An editor will carefully review the writer's work to ensure the instructions were followed.


    Quality review


    We make sure that the writing meets our quality guidelines and follows best practices.


    Originality scan


    We scan the final draft with Copyscape and other tools to ensure that it's original.


    Final delivery


    You will get an email notification letting you know that the order is ready for download.


    Revision option


    You have the option to request a free revision for the custom written work.

Each step in our quality process ensures that we keep our promise of making sure your custom writing order is well-written and we followed your precise instructions.


Core benefits


See the main benefits of using our custom writing services

If you are deciding whether using Ultius to connect with a writer is a good idea, consider some of the benefits of using the service. Ultius doesn't just save you time, but it also helps you get more out of your day.

  • Save time With school, work, family, and other priorities in play, using a custom sample writing service will directly save you precious hours of time. After all, our tagline is "On your schedule," and it's a commitment we take seriously.
  • Writing assistance from true experts It's easy to find friends or others who can help you with writing, but only Ultius can connect you with true experts in your subject matter - experts who are committed to your success.
  • An investment in your future Because the world is so competitive, it's important to always have an edge. Using Ultius benefits your future by giving you the competitive advantage of expert writing help at your fingertips.
  • Great help means great outcomes In life, it's results that matter. Ultius is proud to say that customers come back to our service because they are happy with their outcomes. Whether it is better performance or a sharper document, the result is going to be better with our help.
  • Reaching your full potential We all want to become the best version of ourselves in everything we do, and Ultius helps you do that. Our writers can help you deliver the best writing possible, which helps you reach your own personal goals.
  • Peace of mind By using Ultius, you can sleep well knowing that your most important custom writing projects are being handled by experts who are going to ensure it's a success. Delivering optimism is a part of our package.

Company profile


Customers around the world trust us the most

Since 2010, Ultius has established its presence as the trusted global leader in connecting customers with writers for custom writing services. Since our inception, we have focused on executing our clear mission: conveniently delivering high quality content and offering tremendous client support.



Completed orders7


Talented writers8


Countries served9


Clear mission


Pricing and payment options


Securely pay your way

Our pricing is determined based on a few simple factors, but the deadline is the most influential pricing factor. We accept all major credit/debit cards (and PayPal), and provide a secure platform where you know your data is safe. We're available 24/7 whenever you are ready to get started.


How is pricing determined?

Pricing is determined by four major factors, but starts at $18 per page at the lowest level and goes higher as the deadline increases.

  • Deadline: How quickly you need it
  • Writer level: The skill level of the writer
  • Page count: How long it needs to be
  • Add-ons (optional): Writer upgrades

It's important to note that add-ons are calculated as a percentage of the base price (deadline, level and page count).

Secure payment processing10

We accept all major payment methods and don't store your payment information on our servers; instead, we rely on our payment partners (PayPal and Authorize.NET) to manage sensitive card data.

We also utilize 256-Bit SSL encryption for the entirety of our website, making sure that your experience with us is as safe and secure as possible. Our other security partners help ensure that other critical aspects of our infrastructure are secure as well.

Google For Work Suite | Ultius security vendorGoogle Cloud | Ultius security vendorMcAfee Secure | Ultius security vendorCisco VPN | Ultius security vendorCloudFlare | Ultius security vendorGeoTrust SSL | Ultius security vendor

Have questions? Let's chat

We're available 24/7

  • Toll-free1 (800) 405-2972
  • Local voice/SMS1 (702) 979-7365

Ready to get started?

Connect with a professional writer today

Order Now

Frequently asked questions


Common questions and answers about custom writing services from Ultius

If it's your first time considering using Ultius for your custom writing needs, there is a high chance that a previous customer had similar questions. That's why we have compiled a list of the most common ones for you - to help you get all of the information before making a purchasing decision.

General questions

How do revisions work?

If you are unhappy with your custom writing order after it's completed you can get it revised for free. Just request a revision within seven (7) days of the completed order and the editor will upload a revised draft within three (3) days. Note that urgent revisions may have an extra cost, and other restrictions/limitations apply. We recommend reading the entire revision policy.

Full revision policy

Do you guarantee me a good grade with my work?

Please remember that writers for Ultius offer custom sample writing services so the work should be used as a reference or model, not for academic credit. This is against our policies. So, we do not promise grades, but we do promise you timely delivery, adherence to your instructions, and great writing.

Read fair use policy

The prices on the order form don't match what's listed on the pricing page.

Generally, prices on the order form are going to match what's included on our pricing page. However, we may be experiencing surge pricing. Surge pricing is temporary and reflects a situation where we have more orders coming in than writers available.

Learn about surge pricing

I am interested in becoming a writer for Ultius. How do I apply?

Ultius is always looking for great freelance writers to join our team. You are welcome to apply through the careers section of the website.

Where can I find a discount code?

From time to time, Ultius runs promotions and offers discount codes. You can see our promotions in the promotions section (linked below) of our website, in customer email newsletters and by following our Facebook page.

Can I cancel my order after placing it?

Under most circumstances, we unfortunately are not able to cancel orders that are already in progress. Essentially, once you confirm your payment and the order is assigned a writer, we do need to compensate the writer for the time spent on research and for the work that they have put into the order. Since our writers are freelance contractors, this ensures that they are compensated accordingly for their efforts. With that said, we do think you’ll be pleased with your investment, so we thank you for your understanding.

Privacy and security

Can I exchange personal contact information with the writer?

Ultius cares deeply about your privacy, so we insist that you do not exchange any personal information with your writer. Examples include: real name, email address, phone number, location or other information. Private information disclosed by you on the order form is only visible to our employed staff members. Writers can only see your order information and identify you through your client ID number. These measures are in place for the benefit and protection of both the client and the writer. We recommend reviewing our privacy policy to ensure that you are familiar with the steps we take to protect your business with us.

Our privacy policy

I am being asked by your support team to provide a picture of my payment card and license. Why do you need this information?

Every year, millions of consumers fall victim to identity theft. To combat online payment fraud, we utilize an internal process called Ultius Identity Verification (UIV). The goal of UIV is to minimize fraud by ensuring that the payment you used for purchasing custom writing services actually belongs to you. If your order has been selected for UIV screening, we will ask for two things: a picture of your license (you can black out the address) and a picture of the card you used to pay (we just need to see the last four digits). We store this information securely (encrypted and for 90 days) and only use it to verify your payment method. If you don't feel comfortable verifying your payment method, you can use another one and/or we will be happy to refund your full payment back to you.

Learn more about UIV

I called the support team to discuss my order and they are asking for a dial-in pin. What is this and why do I have to provide it?

Ultius takes your order privacy extremely seriously. When you first created your Ultius account, you selected a four-digit numerical code. This code is your dial-in pin and must be provided to our support team before they can discuss any order details with you. We utilize this industry-leading security method to ensure that your privacy (and business with us) is confidential. You can always view and change your dial-in pin from your Ultius profile.

Pre-order questions

What is the difference between your writers and editors?

The freelance writer is the person who will be assigned to work on your order and you can work side by side with them through the messaging interface. The editors will review the order (after completion) to ensure its accuracy and timely completion. When the writer has completed the order, it will then be submitted to our editing team to be reviewed and scanned for plagiarism before being uploaded for you as a final draft.

What if I am not satisfied? Can I get my money back? What is your refund policy?

If for any reason, you are not satisfied with your order, we do offer free three-day revisions as long as they fall within the revision policy guidelines. We want to make sure that you are satisfied, so contact us if you would like a refund.

What is the difference between custom writing and editing? What if I need both?

Custom writing consists of an order being created from scratch per the specific instructions and direction that you provide the writer. An editing order is content that you have created yourself (which you upload on the order form) and includes review for the following items: grammatical errors, sentence structure, ensuring the correct citation style is used as well as formatting. Editing also includes improving your writing and making sure that you have complete paragraphs, consistency and organization. If you need additional content added to an editing order, you can contact support and they will be happy to assist you with ordering.

I have multiple orders that I need to place. Can I place them all as one large order to avoid making multiple payments?

In the case that you have multiple custom writing orders, we strongly advise that they be placed as separate orders with the appropriate number of pages, information regarding the order and the corresponding deadline that the order would need to be completed by. This helps avoid confusion and ensures that it's completed by your deadline.

I have used other custom writing services in the past and had a poor experience. How can I ensure that I won't be scammed?

Unfortunately, there are many websites that offer custom writing services but fail to deliver in terms of quality, service and customer outcomes. Ultius proudly differentiates itself by providing a credible and legitimate service that is trusted by customers around the world. We are accredited with the Better Business Bureau (and have an A+ rating), have almost 700 positive reviews on independent review platforms and are a genuine American company that does not outsource writing overseas. When customers are dissatisfied and leave poor reviews, we reply to each and every one of them and offer a resolution. Given our strong track record of service since 2010, we hope you will consider giving us a chance before giving up your search.

Read customer reviews

Is Ultius a legal service to use?

Using the Ultius platform to connect with a writer for custom writing services is legal and the company proudly complies with all city, state and federal laws. However, you must use the content our writers provide in a reasonable way that falls in line with our terms and conditions, fair use policy and any other applicable laws. We strongly recommend reviewing our terms before placing an order.

Writer options

What if I request a writer and they are unavailable?

If you request a writer and they are unavailable to complete your custom writing order, we will make sure that you still get a great writer. The writer level will be automatically upgraded to graduate, and we will give you a 10% discount code for future orders. If you want to cancel your order instead, we will honor that.

Writer availability policy

What is the difference between selecting a lower and higher writer level?

The writer level impacts the overall competency of writing you will receive from the writer. For example, if you select a high school level writer, you will receive writing that meets this competency level. Conversely, selecting the doctoral level writing option will result in a doctoral level writer (who has a professional degree). Please understand, selecting high school level does not mean you will work with a writer in high school; instead, it reflects the writing level you will receive.

I want a different writer to complete my revision request - is that possible?

The original writer for your order will automatically get the option to work on your revision. If they are not available to complete the revision, we will find you a new writer to complete it. If you have a specific writer in mind or would like someone else to work on it instead, you can always contact our support team and they will do their best to accommodate your request.


Legal Notes

Availability Intelligence SM Availability Intelligence is a service mark (pending registration as of 5 October 2016) of Ultius, Inc. The mark represents our proprietary technology that utilizes various signals and data points to determine whether clients can request specific contracted writers.

1 Free revisions are offered for all custom writing services. After your order is completed, you will have seven days to request a revision and we will upload it within three days. Urgent revisions may have additional costs and other restrictions apply. Please read our full revision policy for more information.

2 Ultius offers a money back guarantee if we fail to connect you with a writer, the order is not completed or doesn't meet the required quality standards. For partially late orders, we will refund you the difference in cost between your original deadline and the deadline we met.

3 The graduate writer pool represents a total of 7.3% compared to the total number of writers we have in our database. This figure is accurate as of 4 October 2016.

4 Our graduate writers generally have professional degrees. In rare cases, the writer may not have a professional degree, but the company feels confident in the writer's ability to produce graduate level work. Revision writers or reassignment writers may not have professional degrees.

5 Writer hiring data is from the entirety of 2016 and based on 4,844 initial applicants. The data provided represents a confidence interval of 10% for each subset of data within the entire hiring process.

6 Aggregate review ratings are derived from Facebook ®, the BBB ®, Google ® and SiteJabber ®. Review vendors are not affiliated with Ultius, Inc., whether expressed or implied. As a matter of policy, the BBB ® does not endorse any product, service or business. Current BBB rating as of 29 January 2017. All logos and marks are trademarks of the respective company.

7 Completed order data is current as of 15 January 2017.

8 Current writer statistics are based on the number of registered writer accounts on the Ultius platform. The data is current as of 15 January 2017.

9 Global customer location data is current as of 15 January 2017.

10 While we work extremely hard to secure our web properties, no system is foolproof or immune to intrusion. Therefore, we legally cannot guarantee a 100% success rate of securing our website.

11 Ultius, Inc. uses various online tools to ensure all custom writing work is original. However, we legally cannot 100% guarantee that it will be original. This may be due to software failure, indexing issues with Copyscape, unpublished (offline) content or human error. In the case that your custom writing order is not original, we will be more than happy to have a different writer re-write it or provide you with a full refund. Copyscape is a trademark of Indigo Stream Technologies and is not affiliated with Ultius, Inc.

12 Ultius, Inc. utilizes security vendors like Google Cloud, CloudFlare, Google Apps, GeoTrust and Cisco. The company logos listed are registered trademarks of their respective companies. Ultius, Inc. claims no association or partnership, whether expressed or implied. Also, no platform is entirely secure, and that includes Ultius. Despite our efforts and track record, we legally cannot promise a 100% success rate of securing our platform, your data and communications exchanged. Please read the terms and conditions for more information about limitations of liability.

13 Customer satisfaction rating data was collected from Freshdesk, our support platform vendor, from 25 January, 2016 - 16 July, 2016. All ratings represent cumulative totals with a confidence interval of 15%.


How it works

Getting your custom written work from an Ultius writer is quick, convenient, secure, and designed to ensure a high level of writing quality. See how it works:

  • 1

    Quick order form

    The order form takes five minutes to fill out and we will ask you for some basic information about your custom writing order: document type, writing level, page count, deadline and citation style.

  • 2

    Writer assignment

    Unless you request a specific writer, we will assign the order to the writer who is going to be the best fit to complete it (based on topic specialty and order history).

  • 3

    Chat with your writer

    You will have an opportunity to chat one-on-one with your writer and upload any additional files/documents (like PDF sources) using the messaging interface.

  • 4

    Internal quality check

    Once the writer is complete, one of our 24/7 editors will review the final writing order for quality and originality (using Copyscape).

  • 5

    Email delivery

    You will get an email notification with a link to securely download your custom written document. You can even access it from your mobile or tablet device.

  • 6

    Optional revision

    If you would like any changes to the final draft, you will have seven days to request a free revision. The writer will be more than happy to fix any mistakes.


World-class customer support

Getting help from a real human to solve your problem sounds simple, but many companies get it wrong. We're different. Our commitment to support is clearly defined and backed up by customer feedback.

Any time, any platform, any device

Our support team is truly available 24 hours a day, 7 days a week and 365 days a year to answer your questions. Whether it's through voice, email, SMS, live chat or Facebook messenger on your mobile device, we're one tap away.

Real people, quick solutions

Being available 24/7 is only half the battle. The other half is our promise that each of our Las Vegas based support team members are thoroughly trained and enabled to solve your problem in a timely fashion.

Customer success metrics

Our customer satisfaction survey data speaks for itself: a 98% customer satisfaction rating based on data from the first half of 2016. Plus, most of our customer reviews indicate that we blow them away with our commitment to service.


Industry leading security

Your privacy and security is more important than ever, and we want you to feel safe using our custom writing services. That is why we utilize security vendors and partners (below)12 that protect some of the largest websites in the world. We also utilize internal security best practices like requiring dial-in pins for customer support interactions and two-factor authentication. Finally, whenever security related incidents happen around the internet, we inform our customers through our security bulletins. All bulletins include clear (and pictured) instructions for updating your password.

  • Google Apps for Work

    Google Apps for Work secures our internal company communications related to your orders.

  • Google Cloud

    Google Cloud is a leading security-focused hosting provider that houses our infrastructure.

  • McAfee Secure

    McAfee Secure scans our website daily for any malicious code and provides our trust seal.

  • Cisco VNP

    Cisco provides our internal server two-factor authentication tool.

  • CloudFlare DNS manager

    CloudFlare manages all of our website traffic, filtering out the suspicious characters.

  • GeoTrust SSL

    GeoTrust issues our SSL certificate, encrypting all communications on our website (256-bit).


Ensuring originality

Ultius connects you with a professional writer so that your order is custom written just for you, and we use anti-plagiarism software to ensure we keep that promise.

We use a tool called Copyscape to scan every outgoing order before we send it to you11. It scans the words in the document for any matches on the entire internet and provides us with an originality report. After our editors filter out any incorrectly quoted or copied material from the report, we decide if it meets our originality standards.

If your custom writing order does not pass, we send it back to the writer to make changes. Copyscape scanning is just one of the many best practices we follow before sending you your final order.

Availability Intelligence

Our Availability Intelligence technology ensures that if you request a specific writer, there is a 90% chance they will be available and accept it.

When you use our advanced requested writer feature for your custom writing order, we work extremely hard to ensure that your writer is going to be available. We use various signals and internal data points to predict whether the writer will accept the order in the first place.

For example, our writers have profile settings like vacation mode where they can mark themselves as away. We also consider the writer's current workload so they have time to complete your writing order.

These are just a few of the many signals we use when deciding whether to show a writer as available - and we're improving our technology every day to make it even more reliable. As of October (2016), the requested writer acceptance rate is 90%, meaning that there is a 9/10 chance they will be available.

Please make sure to read our writer availability policy before requesting a writer from the order form.

Reassignment option

While our writer matching technology works extremely well, it's not perfect. We want to ensure that your custom writing order is completed by the best possible writer, so that's why we provide a courtesy reassignment option.

If you're not entirely satisfied with your writer throughout the order process, let our support team know and an editor will find you a new one, no questions asked. We have a dedicated writer liaison on our staff who will manually find the best expert for you. This add-on service is provided free of charge as a good faith commitment to ensuring you get the most bang for your buck.

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If you still can't find your specific document type and would like to order custom writing, try our search feature or contact our support team. We will let you know if our writers are capable of producing it.

Company offices

If you're looking for an American writing service, Ultius is one of the few that can prove it. Since 2010, we have been owned and operated in the United States with several locations.

Wilmington, Delaware Headquarters

Ultius, Inc. is a Delaware corporation and holds various registered trademarks for its logo, tagline and other protected marks.

Las Vegas, Nevada Call center

Our entire support team works from our beautiful call center in sunny Las Vegas. We even boast a ping pong table and some great snacks for our employees.

The company's commitment to being an American based custom writing service also extends to only hiring American writers. That's why our hiring team carefully screens out non-native English speakers. Just to be safe, we even block web traffic from entire countries (such as Ukraine and Kenya) to ensure that we get fewer non-American applicants.

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Fair Use Policy

Ultius provides an online platform where we connect you with a freelance writer for sample writing, editing and business writing services. The company encourages and expects fair use of our services. Here are the guidelines.

  • Order Revisionsi

    The company offers free revisions, but there are some limitations like the deadline and whether we met the original instructions.

  • Sample Writingii

    Custom sample services are for model and reference use only. When referencing our work, you must use a proper citation.


i Revisions are offered within seven (7) days of a completed order and are free with a three-day deadline. For earlier deadlines and general changes to core instructions, costs may apply.

ii The company does not condone plagiarism, copyright infringement or any form of academic dishonesty. All provided sample services must only be used for reference purposes while being cited properly. Please read the Fair Use Policy.

Fair Use Policy




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Ultius, Inc. 1201 N. Orange St. Ste 7038 New Castle County, Wilmington, DE 19801