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Features

 

If you're looking for the right platform to find a great writer, we know it's a jungle out there. We are going to simplify your search by outlining the six core features Ultius offers and why they matter more than anyhing else.

 

American writers, American staff, American company.

Luckily, great writers can work from anywhere. Unfortunately, they can be from anywhere. Finding a great writer from the United States isn't easy - we would know. That's why you can be sure that every one of our writers and staff members are American.

We are a Delaware corporation and are owned and operated in the United States.

Read about us

Bringing jobs back to America.

We don't just hire American writers because they are the best native English speaking writers (which they are). We also do it because it's the right thing to do.

Hiring in the States isn't just good for our customers; it's great for our country.

See the causes we support
Ultius | Bringing writing jobs back to America
 

Wilmington, Delaware

This is our legal home, like where we register trademarks.

Corporate HQ

Las Vegas, Nevada

When you call our support team, this is where we are.

Call center Pong table
 
 

 

Advanced writer selection options

By default, we intelligently match your order with the right writer. But you can build a private portfolio of saved writers that you can work with on the fly, or you can upgrade to a top performer.

Choose from best available, graduate or requested writers.

Explore writer options
Advanced writer selection options
 

 

Superior internal quality process

Ultius doesn't just connect you with a writer. We also ensure that the writer upholds our strict quality guidelines by having editors and other team members get involved throughout various steps in the process. If your order goes into revision, we repeat the process until you're happy2.

Read sample work
  • Client Order You
  • Pre-screening Support
  • Draft Submission Writer
  • Instructions Review Editor
  • Quality Standards Editor
  • Originality Scan Editor
  • Final Delivery You
  • Revision Option You
  •  
 
 
 

 

 

Trusted, secured and verified

Rest easy knowing that when you create an account and place an order you are putting your faith in not just Ultius, but the various technology partners and vendors3 we work with. We utilize industry leading security practices (256 bit SSL encryption, dial-in pins and two-factor authentication4 to name a few) and partner with industry leaders in security to help protect your private information.

We also have over 600 reviews on trusted review platforms5, an A+ BBB rating and we only show you reviews that you can verify through a link.

Learn about verified reviews
 
Read Ultius reviews
 

 

World-class customer support

Too many companies boast about having great support without actually explaining what they do to justify that track record. We believe that great support should be defined, measured and quantified.

What is great support? It means that you can contact us whenever you want (24/7), however you want, and talk to a friendly person who can resolve your concern.

Measuring outcomes: We use a robust support platform called Freshdesk to consolidate all requests (from SMS, voice to facebook) into one bucket and send out post-request satisfaction surveys.

Clear results: Customers have reported a 98% support satisfaction rating7 based on post-support surveys we conducted.

1-800-405-2972 Toll-Free (voice)
1-702-979-7365 Local (voice)
1-702-979-7365 SMS (text messaging)
Live Chat On website
support@ultius.com Dedicated email
Facebook From our page
 
 
Ultius | SMS based support options
 
 

 

2,000 writers. 50 employees. One mission.8

While many companies change direction and pivot with each and every opportunity, we believe in having a very clear focus. What we do day in and day out is based on our simple three-part mission statement:

Conveniently connect you with a writer who can provide high-quality content while offering tremendous client support.

 

Convenience

Saving time is the core goal of any convenient experience. We've spent years perfecting our process to save you time.

 

Quality

Great writing quality starts and ends with having great American writers. We invest heavily in hiring and training them.

 

Support

All support experiences are not the same, and we double down on making sure that we stand out for the right reasons.

 
Read our organizational statementsPlace an order
 
 
 

Legal Notes

1 Graphics featuring a mobile or tablet device may resemble those manufactured and sold by Apple, Inc. The images are for illustrative purposes only and Apple is not affiliated or associated with Ultius, Inc.

2 Free revisions offered with a three (3) day turnaround time and some restrictions apply. Please read the full revision policy.

3 Ultius, Inc. utilizes various vendors, technology partners and services. The company logos listed are registered trademarks of their respective companies. Ultius, Inc. claims no association or partnership, whether expressed or implied.

4 Ultius, Inc does not offer two-factor authentication for customer accounts. It is used internally (staff members) for the majority of our online services as part of our commitment to security.

5 Aggregate ratings are derived from facebook ®, the BBB ®, Google ® and SiteJabber ®. Aggregate review count as of 25 August, 2016. Review vendors are not affiliated with Ultius, Inc. As a matter of policy, the BBB ® does not endorse any product, service or business. Current BBB rating as of 25 August, 2016.

6 Ultius, Inc. utilizes security vendors like Armor, CloudFlare, Google and Cisco. The company logos listed are registered trademarks of their respective companies. Ultius, Inc. claims no association or partnership, whether expressed or implied. Also, no platform is entirely secure, and that includes Ultius. Despite our efforts and track record, we legally cannot promise a 100% success rate of securing our platform, your data and communications exchanged. Please read the terms and conditions for more information about limitations of liability.

7 Ultius, Inc. collected satisfaction rating data from our support platform vendor, Freshdesk, from 25 January, 2016 - 16 July, 2016.

8 Company data was aggregated on 25 May, 2016.

® "fb", facebook ®, McAFee Secure ®, BBB ®, Google ®, CloudFlare ® , Glasdoor ®, Armor ®, Cisco ®, Cisco AnyConnect ®, Google places reviews ®, Google for Work ® and the Google Authenticator ® icon are registered trademarks, service marks or logos of their respective companies. Ultius, Inc. claims no association or partnership, whether expressed or implied.

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Ultius is the trusted provider of content solutions for consumers around the world. Connect with great American writers and get 24/7 support.

© 2017 Ultius, Inc.