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2015 Ultius Transparency Report

2015 Transparency Report

An annual review of information that matters.

  • User data requests
  • ·DMCA complaints

2015 Report Overview

In 2015, Ultius began preparing internal transparency report data on a number of items that we felt were important. This includes individual user data requests and DMCA complaints. This is the first year that we are making this data available to the public and we will use it to work on further protecting user privacy while being transparent about how we do business.

For each category, we provide statistical data to show how we responded as well as some useful definitions for better understanding the report.

Data Requests

Ultius will not share or disclose individual user account information unless required to do so by state or federal law and/or under a court order. In cases where we have data requests, we evaluate them on a case-by-case basis and challenge the grounds if appropriate. Our data request report includes information related to how many requests we received and how we responded. To protect the identity of our customers and writers, we only provide statistical data. Please note that in some instances, governments may request data alongside a "gag order" or legal demand that the request is not shared with customers or anyone else. These types of requests are not included in our statistics.

Individual Data Request1 Statistics 2015

Total data requests2
Denied requests3
Honored requests4
  • January - March
  • April - June
  • July - September
  • October - December
  •    
  •    
  •    
  •    
  • 0
  • 2
  • 4
  • 6
  • 8
  • 10
2015 Data Request Chart

0 Account Requests

0 Denied Requests

0 Honored Requests

 

Report Glossary

1. Individual Data Request: We define a data request instance as a formal inquiry from a government agency (or state office) into the activities or account status of a given individual. This includes requests from foreign governments outside of the United States. Requests that are court orders are also included.

2. Total Data Requests: This figure is the total number of resolved requests we received for the given time period. Please note that while we may have received the data request in a previous quarter, our data only reflects its resolution date.

3. Denied Requests: This figure is the total number of requests where the company did not release any user information.

4. Honored Requests: This figure is the total number of requests where the company released user information such as account status, order history, support interactions and other information.

DMCA Copyright Infringement Allegations

From time to time, third parties send us requests to remove content posted on our website on the basis of alleged copyright infringement. In these cases, we follow our standard DMCA policy and address each incident on the merits. Our DMCA copyright infringement report includes the number of alleged requests as well as our response.

DMCA Takedown Notice5 Statistics 2015

Total DMCA complaints6
Denied requests7
Honored requests8
  • January - March
  • April - June
  • July - September
  • October - December
  •      
  •      
  •      
  •      
  • 0
  • 2
  • 4
  • 6
  • 8
  • 10
2015 DMCA Complaint Chart

5 DMCA Complaints

3 Denied Requests

2 Honored Requests

 

Report Glossary

5. DMCA Takedown Notice: We define a takedown notice as a formal DMCA related complaint in which a party asked us to take down, or remove a piece of content from our web properties. Multiple requests from the same party are not grouped together. Each page or "instance" reflects an individual data point.

6. Total DMCA Complaints: This figure is the total number of resolved requests we received for the given time period. Please note that while we may have received the takedown request in a previous quarter, our data only reflects its resolution date.

7. Denied Requests: This figure is the total number of requests where the company did not take any action as part of its resolution.

8. Honored Requests: This figure is the total number of requests where the company proceeded to remove content. Content removal does not indicate that the company accepted fault for the alleged infringement; instead, it relfects a good-faith resolution outcome with the party in question.

 

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